What was supposed to be a routine flight turned into a nightmare for one plus-sized traveler — and now, her emotional story is sparking outrage and a broader conversation about accessibility and body shaming in air travel.
Jae’lynn Chaney, a body-positive influencer and advocate for inclusive travel, recently opened up about a painful experience she had at the airport. After arriving for her flight, she was stunned to learn that she wouldn’t be provided with a wheelchair wide enough to accommodate her body — despite having requested one in advance.
@goodmorningbritain Plus-sized travel campaigner Jae’lynn Chaney is calling on airlines to allow bigger passengers an extra seat, free of charge. #Planeseats #Travel #plusize ♬ original sound – GoodMorningBritain
“I felt humiliated,” she shared with her followers. “All I wanted was to travel safely and with dignity, like everyone else.”
The incident forced Jae’lynn to walk long distances through the terminal, despite her mobility issues. She describes being exhausted and in pain by the time she reached her gate — a journey that should’ve been made easier, not more difficult.
The video she posted recounting the experience quickly went viral. Thousands of viewers weighed in, many shocked that such a basic accommodation could be denied in 2025. Others applauded her courage for standing up not only for herself, but for so many others who’ve felt overlooked by the travel industry.
“It’s not just about me,” Jae’lynn explained. “People in larger bodies, people with disabilities — we all deserve access and respect when we travel.”
She’s now calling for airlines to do better, demanding more inclusive options for passengers of all sizes and needs. From properly fitted seats to accessible mobility devices, her message is simple: comfort and dignity shouldn’t be a luxury.
Supporters say her voice is one the industry needs to hear. In an age where inclusivity is more than a buzzword, stories like Jae’lynn’s are pushing the conversation into the spotlight — and refusing to be ignored.